Sitel Polska has leased 1,700 sq m of office space in the Format building in Gdańsk. This is another stage of growth for a leading international provider of modern customer experience services. The tenant was represented in the transaction by experts from ITRA Polska.

Sitel provides businesses with products and solutions in customer service, IT, help desks and telemarketing, pairing an innovative project approach with digital solutions. Its clients include global leaders in the tech and e-commerce industry.

“Gdańsk has great potential for growth in B2B services, including outsourcing centres. Its major advantage is the availability of quality offices, whose role is increasingly important as employers are competing for workers and encouraging them to go back to the office. In the case of Sitel, we found a solution that reconciles the cosiness of the building with its location in the business heart of the Gdańsk metropolitan area and excellent transport accessibility,” says Martyna Balcer, Associate Director at ITRA Polska.

Format is an office and retail building in Gdańsk-Oliwa situated next to the railway and rapid transit station, offering a total of approximately 16,000 sq m of leasable space. The project by Torus meets the requirements of the LEED environmental certification scheme.

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ITRA Global is one of the largest international organisations that bring together professional representatives of tenants and occupiers of office, industrial and retail buildings. It operates in more than 300 locations worldwide, and its services are based on long experience of objective and impartial experts who support clients in the process of property lease.

Media contact: Wojciech Gurak, [email protected], +48 505 926 778